At Rapkart, we are committed to delivering your orders securely and promptly. Please review our shipping policy to understand our delivery process, timelines, and associated fees.
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Processing Time
Custom 3D Printing Orders: Processing times vary based on the complexity and specifications of the project. Typically, custom orders take 5-10 business days to complete. We will communicate an estimated completion date at the time of order confirmation.
Standard Products: Orders for in-stock, non-customized products are typically processed within 2-3 business days.
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Shipping Options & Timeframes
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Domestic Shipping (within India): We offer standard and expedited shipping options through reliable carriers. Standard shipping usually takes 3-7 business days, while expedited shipping may take 1-3 business days.
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International Shipping: Available on select items; shipping times and fees vary by destination and will be calculated at checkout.
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Shipping Fees
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Standard Shipping: Fees are calculated based on weight, size, and destination and will be displayed during checkout.
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Expedited Shipping: Expedited options are available for an additional charge, calculated at checkout.
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Free Shipping: Free standard shipping may be available on select orders over a specified amount (promotions and conditions apply).
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Order Tracking
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Once your order is shipped, you will receive a tracking number via email. You can use this number to track the status and estimated delivery time of your package.
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Tracking may take up to 24 hours to be available after shipping.
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Customs, Duties, and Taxes (International Orders)
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For international orders, additional customs fees, duties, and taxes may apply. These charges are determined by the destination country and are the responsibility of the customer. Please check with your local customs office for further details.
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Undeliverable or Returned Packages
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If a package is undeliverable due to an incorrect address or if it is returned to us, we will contact you to confirm the correct address and arrange a re-shipment. Additional shipping fees may apply in such cases.
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Damaged or Lost Shipments
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If your shipment arrives damaged or does not arrive within the expected timeframe, please contact our customer support team immediately. We will work with the carrier to resolve the issue and provide a suitable solution.
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Contact Us
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If you have any questions or concerns about this Shipping Policy, please contact us at rapkartteam@gmail.com
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