At Rapkart, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you use our website and services. By using our services, you agree to the terms outlined in this policy.
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Information We Collect
We collect various types of information in order to provide and improve our services. The information we may collect includes:Personal Information: When you place an order, sign up for newsletters, or contact us, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.
Design Files & Project Details: To fulfill your 3D printing orders, we collect and store the design files, drawings, and related project information that you provide.
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Usage Data: We collect information automatically as you navigate our website, including your IP address, browser type, device information, and pages visited.
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How We Use Your Information
We use the information we collect for the following purposes:Order Fulfillment: To process your orders and deliver the services you request, including contacting you with order updates and addressing customer service issues.
Improving Services: To enhance the user experience on our website, improve our offerings, and ensure the site functions smoothly.
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Marketing Communications: If you consent, we may use your contact details to send you promotional materials, special offers, or other information about our services.
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Legal Compliance: To comply with any legal requirements and enforce our terms of service.
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Sharing of Information
We value your privacy and will not share your personal information with third parties except under the following circumstances:Service Providers: We may share your information with trusted third-party service providers (such as payment processors or delivery partners) who help us run our business.
Legal Obligations: If required by law, regulation, or court order, we may disclose your personal information to comply with legal obligations.
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Business Transfers: In the event of a merger, acquisition, or asset sale, your personal information may be transferred as part of the transaction.
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Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, or destruction. However, no online platform can guarantee absolute security, and we urge you to take precautions, such as using strong passwords. -
Retention of Data
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. Design files and project details will be kept in our system for future reference or reorders unless you request deletion. -
Your Rights
You have the right to:Access Your Data: Request a copy of the personal data we hold about you.
Rectification: Ask us to correct any inaccurate or incomplete data.
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Deletion: Request the deletion of your personal information when it is no longer needed.
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Object to Processing: Object to how your personal information is being processed in certain situations, such as for marketing purposes.
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Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content. You can manage your cookie preferences through your browser settings. -
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites, and we encourage you to read their privacy policies. -
Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that a child has provided us with personal data, we will take steps to delete such information. -
Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page, and continued use of our website after the changes are made will constitute your acceptance of the updated policy. -
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of India, particularly the state laws of Tamil Nadu. Any disputes arising out of or relating to these terms will be subject to the exclusive jurisdiction of the courts in Tamil Nadu. -
Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us at rapkartteam@gmail.com